The City of Coffeyville is changing how utility service locations are identified.

Pole numbers are no longer required or used on city utility accounts. Customers should instead provide the numeric portion of their service address when asked to identify a location. For example, a customer at 123 Main Street should use the number 123. Customers who previously had pole numbers associated with their accounts are also being notified directly.

The change is part of system cleanup ahead of planned utility software improvements. Anyone with questions should contact the Coffeyville Utility Billing Department at (620)251-6100.