AI is giving scammers a new tool to impersonate family members and trusted individuals.

Experts warn that criminals can collect audio clips from social media and other public sources to create convincing voice imitations. In some cases, victims receive phone calls that sound exactly like a child, grandchild or loved one claiming they've been arrested, been involved in a crash or need money immediately. Authorities say hearing a familiar voice does not guarantee the emergency is real. To protect yourself, hang up and call the person back using a phone number you already know. It is also important to verify the situation with another family member or trusted contact before taking any action.

Consumers are urged never to send money, gift cards, cryptocurrency or payment app transfers based solely on a phone call. Creating a family safe word for emergencies can also help confirm whether a situation is legitimate. Officials say anyone who applies pressure to act immediately or insists the situation be kept secret should be considered a potential scammer. While the voice may sound real, authorities remind the public that the scam is very real as well.