Law enforcement department across the area are celebrating the voice behind the badge during this National Public Safety Telecommunicators Week.

Police dispatchers answer 9-1-1 calls and are the first point of contact in moments of crisis. Every call they answer, whether routine or life-threatening, requires professionalism, compassion, and split-second decision-making that can make all the difference. Independence Police Department’s Dispatch Supervisor Bridget Hammer says this week is about taking the time to recognize the efforts of these heard, but unseen, public servants.

They handle high-stress situations, gather essential information, and make quick decisions that can mean the difference between life and death. Celebrating this week reinforces the importance of supporting telecommunicators, ensuring they have the training, resources, and recognition they deserve.