The Kansas Cold Weather Rules that protects residential customers from utility disconnection when the temperatures are below 35 degrees comes to and end on Monday.

 

According to the Kansas Corporation Commission – the group that regulates utilities in Kansas - When the Cold Weather Rule is in effect, regulated utilities are required to offer a 12-month payment plan upon request, even if a previous payment plan has been broken. When that protection ends on Monday, failure to make arrangements or failure to adhere to an already established payment plan could result in disconnection. Reconnection after March 31 may require past due balances be paid in full, depending on the utility's policy.

 

In addition, Monday is the deadline to apply for the Low Income Energy Assistance Program. Applications for this federally funded program must be received by the Kansas Department of Children and Families by 5pm on Monday. The K-C-C urges all customers facing financial difficulties to act now to stay connected.

 

To find out more about utility assistance programs in your area, please contact your utility or the KCC Consumer Protection Office at 800-662-0027 or 785-271-3140. Utility assistance program information is also posted on the KCC website.

 

Information about the Low Income Energy Assistance  program is available here.

 

 For a complete list of utilities regulated by the KCC visit: http://kcc.ks.gov/about-us/jurisdiction