Citizens in Independence have a new way to submit issues and concerns to the city.

 

 The SeeClickFix app is up an running on the city website. City Commissioner Dean Hayse says the app is easy to use and gets results.

 

Independence residents can submit a request through the city's website at independenceks.gov. By clicking the “Citizen Service Request” link on the main page, visitors will be director to a form where they can submit their request and also find links to download the app. City Engineer John Garris says it's a great way to get common problems -- such as potholes – fixed.

 

Citizens who report issues will get an automated response to let them know the issue has been received and another when the issue is resolved. Not all issues can be fixed immediately and issues will be completed based on priority level and budget status.