The Cold Weather Rule ends today, meaning Kansans who are behind on electric and natural gas utility bills could have their services disconnected unless they contact their utility company to make payment arrangements.
The Cold Weather Rule, in effect from November 1 through March 31, provides protection from disconnection to residential customers served by utilities regulated by the KCC when temperatures are forecast to drop below 35 degrees within the following 48-hour period. When the rule is in effect, regulated utilities are also required to offer a Cold Weather 12-month payment plan upon request, even if a previous payment plan has been broken.
Today is also the last day to apply for the Low Income Energy Assistance Program or LIEAP, a federally funded program administered by the Kansas Department of Children and Families. LIEAP applications must be received by the Kansas DCF office by today at 5 p.m. The KCC urges all customers facing financial difficulties to act now to stay connected.
To find out more about utility assistance programs in your area, please contact your utility or the KCC Consumer Protection Office at 800-662-0027 or 785-271-3140. Utility assistance program information is also posted on the KCC’s website.