The Chanute Police Department says scammers are sending out a recorded message that states that the resident has overpaid their utility bill.

The message goes on to have the victim press “1” to get help with a refund. Once the scammer gets a live person they will ask for personal info and a credit card number in order to send the resident their refund. The best advice is to just hang up. If you overpaid your bill it will show up as a credit on the next bill city officials said. Unless you initiate contact with a vendor or other entity never, ever give out your credit card information.