Independence City Hall is shutting down to the public due to a positive COVID-19 test of a city employee. Utility bill payments may be made over the phone at 1-844-215-7377, online at independenceks.gov, or dropped off at the two drop box locations at either 811 W Laurel Street or 120 N 6th Street. The city is working on establishing a phone line for utility services that should be available sometime next week.
For other city services, use the Citizen Request Tracker. The city thanks you for your patience and apologize for any inconvenience this may have caused.