The Kansas Department for Children and Families says delays will occur for those working with the agency’s Child Support Services, due to the network security issue announced by the Kansas Judicial Branch last week.
KDCF works daily with Kansas courts to process child support court orders and payments on behalf of Kansas families. With the e-filing and electronic court records system offline, Kansans should expect delays on returned filings, court hearings and orders being entered. Child support payments that are awaiting court orders or direction from KDCF, Court Trustees, and county clerks will be delayed. Any orders filed prior to the week of October 9th should continue to process properly.
DCF and its contracted partners of YoungWilliams and Maximus will continue to provide full-service operations through paper and fax filings. Johnson County is not impacted by this as the county operates on an efiling and case management system used only by the county.
Individuals with cases in process should consult the Child Support Services customer hotline at 1-888-757-2445 with questions or status information. Updates will be provided at the Kansas Payment Center website
