Governor Laura Kelly announces the success of the 9-8-8 Suicide and Crisis Lifeline.

 Since its launch in July 2022, the 9-8-8 Suicide and Crisis Lifeline saw a 73% increase in contacts compared to the year before the implementation of the three-digit dialing code.

 July 16 marked the official first anniversary of 9-8-8, which connects everyone in the U.S. to a national network of local and state-funded crisis centers available 24 hours a day, seven days a week to provide free and confidential support with trained crisis counselors. 

 National usage is rising as 9-8-8 received more than 4 million contacts since its launch last July. In Kansas, that number is approximately 24,000 through June this year — a 73% increase over the 10-digit hotline number that received 13,867 over the same period the previous year.

 Kansas is one of only 12 states nationally to maintain a rate of 90% or better consistently. According to data from Vibrant, 9-8-8 centers in Kansas have held an in-state call-answer rate of 88% to 92% month-over-month amid increased call volume. Just a few years ago, Kansas answered about 60% of National Suicide Prevention Line calls in-state, with many calls rolling over to national backup centers. 

 Kansas has also performed better than its national peers on average wait times. That rate in Kansas is 21 seconds, outpacing the national average of 35 seconds.