Public Service Company of Oklahoma crews continue to work to restore power safely across the state.
Power has been restored in the McAlester district, with power expected to be restored by 5:00 tomorrow afternoon for Mayes, Delaware, Craig, Osage and portions of Rogers County. Tulsa, Wagoner, Creek and portions of Rogers County should see their power restored by 5:00 p.m. Saturday.
Officials remind residents that crews are unable to connect service if the weatherhead on your house is broken or damaged. Please assume any downed utility line is energized, stay away from the line and do not touch it with anything. Call 1-833-776-6884 to report an outage or safety hazard like downed wires, downed poles or trees that have fallen on power lines.
Severe weather, including wind gusts up to 90 mph, caused outages across Oklahoma. PSO sustained substantial damage to the grid, including transmission structures, more than 700 broken poles, cross-arms, and downed wires. At the height of the storm, over 204,000 customers were without power. That number is down to approximately 135,000 customers without power.
Outages:
PSO has commitments from more than 2,700 off-system workers – line workers, forestry and support personnel -- some coming from as far away as New Jersey and Delaware. Most of them will arrive today. This in addition to the 700 PSO and local business partners who have been working since the storm subsided.
Online Resources
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Storm preparedness before the storm, during the storm, and after the storm.
Safety Messages
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For safety’s sake, assume that any downed utility line is energized with deadly electric current. Stay away from the line and do not touch it with anything. Report it to PSO at 1-833-776-6884 (1-833-PSO-OUTG).
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Please do not approach crews and utility vehicles you see in your neighborhood to ask when power will be restored. Doing so could jeopardize your safety. Outward vision from the large utility vehicles can be limited. A crew may not see someone who has walked up to their work truck.
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Please note, all restoration estimates are for customers whose property is in condition to receive power. If the electric service entrance (meter loop) to your home or business has been damaged or pulled away from the structure, you will need to have it repaired by a licensed electrician before PSO can re-connect service.
Generator Safety
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If you use a generator, please follow the manufacturer’s operating instructions. Do not operate the unit indoors. Connect appliances directly to the generator’s electric outlets…not to the main electrical panel of your home or business unless you have had an electric load transfer switch installed to isolate your home’s wiring from PSO’s electric system. Otherwise, you jeopardize the safety of utility workers.
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Before you evacuate your house please disconnect (open) your home’s main electrical breaker after you turn off the generator. This will eliminate any possibility of the generator feeding power back into PSO’s electric system.
Report and Track Outages
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Visit psoklahoma.com/outages/report/ or call 1-833-776-6884 (1-833-PSO-OUTG) to report an outage, safety hazard like a downed wires, downed poles or trees that have fallen on power lines.
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Use the mobile app, available for download via the App Store or Google Play, to report an outage, check outage status, view and pay your bill, manage your account, and more.
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Visit PSOklahoma.com/OutageMap to find detailed information without logging into your account.
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Sign up for text and email updates, including estimated time of restoration, at psoklahoma.com/alerts. Follow @PSOklahoma on Facebook, Twitter, Instagram and Nextdoor for additional updates.
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Call PSO Customer Service Center at 1-833-776-7697 (1-833-PSO-POWR) for any other customer service issues.
PSO is coordinating with local emergency management authorities and will continue to provide updates as the situation unfolds. If you have questions related to your PSO power, call 1-833-776-7697 (1-833-PSO-POWR) or visit our website at psoklahoma.com/outages.
